For travelers venturing south of the border, exploring Mexico’s diverse landscapes often involves domestic flights. Questions frequently arise among first-time visitors from the US, Canada, and beyond regarding the reliability, safety, and cost-effectiveness of Mexican Airlines. Are they a viable option compared to their North American counterparts? The short answer is a resounding yes.
This guide dives into the world of Mexican airlines, offering insights to help you confidently navigate your travel plans within Mexico. While Interjet, once a popular choice, ceased operations in December 2020, the landscape is still rich with options like Volaris and VivaAerobus, alongside established carriers. We’ll explore what you can expect, addressing common concerns and highlighting key differences to ensure a smooth journey.
Decoding Mexican Airlines: What to Expect
Mexican airlines, particularly budget carriers like Volaris and VivaAerobus, have carved a niche by offering competitive pricing, making air travel accessible to a wider segment of the population. This affordability often comes with a no-frills approach, similar to budget airlines globally. However, this doesn’t equate to compromised safety or comfort. In fact, many travelers are pleasantly surprised by the positive experiences they encounter.
Volaris: Balancing Cost and Comfort
Volaris stands out as a popular choice for both Mexicans and international visitors. Known for its extensive domestic network and expanding international routes, Volaris strikes a balance between affordability and passenger experience.
Pros:
- Competitive Pricing: Volaris frequently offers attractive fares, especially when booked in advance. This makes it an ideal option for budget-conscious travelers exploring Mexico.
- Decent Legroom: Compared to some US airlines, Volaris generally provides adequate legroom, enhancing comfort on your journey.
- User-Friendly Website and App: Volaris boasts an easy-to-navigate website, available in English, and a functional mobile app, simplifying booking and flight management.
- Friendly Service: Passengers often report positive interactions with Volaris staff, appreciating their helpful and courteous demeanor.
Neutral Points:
- Upselling Attempts: Like many airlines today, Volaris employs upselling tactics during the booking process, encouraging seat upgrades, baggage allowances, and other add-ons. Be prepared to navigate these offers if you’re aiming for the base fare.
- Pricing Fluctuations: While generally affordable, Volaris prices can fluctuate based on demand and booking time. Flexibility in travel dates can often unlock better deals.
Cons:
- Strict Baggage Policies: Volaris is stringent with its baggage allowances. Carry-on sizes are closely monitored, and exceeding the free allowance can incur extra charges. Be sure to carefully review baggage restrictions before your flight.
- Limited Complimentary Amenities: Do not expect complimentary snacks or drinks on short domestic flights. Water or refreshments can be purchased onboard.
- Email Overload Post-Booking: Prepare for a series of emails after booking, promoting upgrades and travel insurance. While some may find this excessive, simply disregard them if you’re not interested.
example of leg room shown on volaris flight, one of the mexican airlines
inside shot of a volaris plane, one of the mexican airlines
smiling couple on a plane
VivaAerobus: Ultra-Low-Cost with Caveats
VivaAerobus positions itself as an ultra-low-cost carrier, often boasting the most budget-friendly fares. While appealing to travelers prioritizing price above all else, it’s crucial to be aware of their business model.
Pros:
- Lowest Base Fares: VivaAerobus frequently advertises remarkably low fares, making air travel accessible to even the most budget-conscious travelers.
- Extensive Route Network: Like Volaris, VivaAerobus operates a broad network of domestic routes within Mexico.
Neutral Points:
- Strict Adherence to Fees: VivaAerobus’s ultra-low-cost model relies heavily on ancillary fees. Everything beyond the bare-bones ticket, from seat selection to baggage, incurs additional charges. Careful planning and awareness of these fees are crucial.
- Basic Service: Expect a no-frills experience. Onboard amenities are minimal, and customer service may be less readily available compared to full-service airlines.
Cons:
- Potentially Deceptive Pricing Tactics: As highlighted in the original article, VivaAerobus has been known to employ pricing strategies that can be perceived as misleading. Historically, deeply discounted fares were sometimes tied to credit card applications, a practice that warrants careful scrutiny. Always double-check the final price and conditions before booking.
- Customer Service Challenges: Some users have reported difficulties with customer service, particularly regarding English language support.
Volaris vs. VivaAerobus: Making Your Choice
Choosing between Volaris and VivaAerobus depends on your priorities. If price is the absolute deciding factor and you are comfortable with a bare-bones experience and strict adherence to fee structures, VivaAerobus might be tempting. However, for a slightly more comfortable and predictable experience, Volaris often presents a better overall value. The ease of booking, generally better customer service accessibility, and slightly more lenient approach to passenger comfort can justify a potentially marginally higher fare.
For travelers seeking a more traditional airline experience with included amenities and services, Aeromexico, Mexico’s flag carrier, is also an option. While typically pricier than Volaris or VivaAerobus, Aeromexico offers a wider range of services and a more comprehensive travel experience.
man walks across tarmac in zihuatanejo, mexico
man walks up stairs to volaris flight, which is one of the mexican airlines
volaris crew waves goodbye to us from the tarmac on takeoff
Addressing Safety Concerns and Embracing Mexican Skies
Concerns about safety are common among those unfamiliar with Mexican airlines. Rest assured, Mexican airlines operate under stringent safety regulations overseen by both national and international aviation authorities. Volaris and VivaAerobus, like all commercial airlines, adhere to rigorous maintenance schedules and safety protocols.
The experience of flying with Mexican airlines is often surprisingly pleasant. Beyond the cost savings, travelers frequently commend the friendly and welcoming service from cabin crews and ground staff. In smaller airports, you might even experience unique touches, like ground crews waving goodbye to departing flights, adding a personal and warm element to your journey.
Final Takeaway: Fly Confidently with Mexican Airlines
Embrace the opportunity to explore Mexico affordably and efficiently by considering Mexican airlines for your domestic travel. While budget carriers like Volaris and VivaAerobus require a degree of preparedness regarding baggage and ancillary fees, they offer a safe and reliable means of transportation. By understanding the nuances of each airline and planning accordingly, you can unlock incredible travel experiences across Mexico without breaking the bank. So, book your flight, prepare for takeoff, and discover the beauty of Mexico from above and below.
