In 1878, the Mexican Postal Service, known today as Correos de México, was invited to join the Universal Postal Union, officially becoming a member on April 1, 1879. The service further formalized its operations with the introduction of the First Postal Code and Regulations on January 1, 1884. Correos de México boasts an extensive network, reaching 98% of the Mexican Republic. This impressive infrastructure includes 29,000 service points and over 2,800 land routes, supported by more than 15,000 employees dedicated to providing quality service. This makes Correos de México one of the most significant distribution services in Mexico.
Rooted in tradition and rich experience, Correos de México is also a forward-thinking institution that keeps pace with rapidly evolving technology. Operational processes have been continuously refined to meet the growing market demands for quality at competitive prices. Correos de México prides itself on offering some of the lowest prices in the market, positioning itself as a cost-effective option. With Correos de México, your package reliably “Te Llega” (Reaches You), and for faster delivery, you can opt for Mexpost.
Correos de México uses a 13-digit tracking code, known as the “número de guía,” which enables users to monitor their shipments online, both domestically and internationally. Whether you are using Sepomex or Mexpost, the tracking number typically consists of 2 letters at the beginning, 9 numbers in the middle, and 2 letters at the end.
Correos de México Tracking: How to Track Your Sepomex and Mexpost Shipments
To track your Correos de México shipment, simply enter your tracking number, or “número de guía,” in the tracking field on their website or a third-party tracking service. This will allow you to get real-time updates on the location and status of your package.
It’s important to note that if your tracking number begins with the letter ‘L’, it indicates an ORDINARY service. For these services, Correos de México may not provide tracking information beyond when the shipment arrives in the destination country.
Mexico Post Tracking Online
Enter your tracking number into the Correos de México tracking tool to easily find out the delivery status of your package online. Several reliable third-party tracking websites also support Correos de México tracking, offering alternative platforms to monitor your shipments.
Tracking Shipments by Name: Is It Possible?
Unfortunately, tracking a shipment using only the recipient’s name or the sender’s company name is not possible with Correos de México. The online tracking system of the Mexican Postal Service exclusively uses the tracking number, or “número de guía,” to locate and provide updates on your package. Therefore, having your tracking number is essential for monitoring your shipment’s progress.
How Many Delivery Attempts Does Correos de México Make?
Correos de México will attempt to deliver your package to your address on two separate occasions. If, on the second attempt, the postal carrier is unable to find the recipient, the package will be returned to the local post office. From this point, the recipient has 15 days to collect their mail from the post office before it may be returned to sender or disposed of according to Correos de México policy. It is advisable to check your tracking information regularly to avoid missing a delivery attempt and ensure timely collection of your package if necessary.
How Long Does Delivery Take with Correos de México?
The delivery time for packages sent via Correos de México depends on the service you choose. For domestic shipments using Sepomex, delivery can take between 3 to 15 business days. International shipments via Sepomex can take significantly longer, potentially up to 3 months, especially for rural destinations. Delays can be more pronounced for deliveries to remote areas.
Mexpost, Correos de México’s expedited service, typically offers faster delivery times, though at a higher cost. If you require quicker delivery, Mexpost is the recommended option. Always consider the urgency of your shipment when selecting between Sepomex and Mexpost services.
- Incorrect Tracking Number: If you enter your Correos de México tracking number incorrectly, the system will display a message: ‘No se encontró información referente a la guía’ (No information found regarding the tracking number). Double-check the number and try again.
- Tracking Number from Another Courier: Users sometimes mistakenly try to track packages from other courier companies like DHL or FedEx using the Sepomex tracking system. Ensure you are using the correct tracking system for Correos de México shipments.
- Incorrect Service Year Selected: Another possible error is not seeing all tracking events because the incorrect service year has been selected on the tracking website. Make sure you have chosen the year in which your package was sent to see the complete tracking history.
Why is My Correos de México Tracking Number Not Working?
There are several common reasons why your Correos de México tracking number might not be recognized by the system:
My Package Hasn’t Arrived, What Could Be the Reasons?
If your shipment is delayed, it could be due to several factors. Common explanations include:
- Extraordinary Distribution or Delivery Issues: Correos de México might be experiencing unforeseen problems with their distribution or delivery network.
- Package Returned to Local Post Office: The package may have been returned to your local post office because the carrier could not find the recipient during delivery attempts. In this case, you will need to pick up the package from the local post office.
- Delays in Sorting at Origin or Destination Country: There might be delays or issues in the sorting process either in the originating country or within Mexico.
- Peak Season for Package Delivery: During peak seasons, such as Christmas, the high volume of shipments can cause delays across the entire delivery network.
Understanding Correos de México Tracking Statuses
- Deposito del Cliente (Customer Deposit): This status means your package is still in the origin country and is awaiting sorting before being sent to Mexico.
- México, en zona de intercambio internacional en el país destino, previo aduana (Mexico, in international exchange zone in the destination country, pre-customs): Your shipment has arrived in Mexico and is waiting to be processed by customs.
- Inicio de la revisión aduanal en el país destino (Customs inspection started in the destination country): Your package is currently undergoing customs inspection. Once completed, it will be released to Correos de México for distribution.
- Revisión aduanal concluida (Customs inspection completed): Customs inspection is finished, and your package is cleared for delivery.
- Oficina operativa BJ REG IMP, CDMX, en tránsito hacia destino (BJ REG IMP operational office, CDMX, in transit to destination): Your mail is being sorted in an operational office in Mexico City (CDMX) for distribution to its final destination.
- Centro de clasificación nacional (National sorting center): The package is at a national sorting center within Mexico.
- Recepción en oficinas de Correos (Received at Correos offices): Your package has arrived at a Correos de México administrative center near your location.
- Con mensajero para entrega (With courier for delivery): The package is with the delivery courier and is very close to being delivered to you.
- Puesta en Ventanilla (Available at Window): When the courier reaches the delivery address and cannot find the recipient, the package is made available for pickup at the post office window.
- Entrega (Delivered): Your mail has been successfully delivered.
My Package Hasn’t Arrived: Further Reasons for Non-Delivery
Here are additional reasons why a package might not reach its destination:
- Peak Season Delays: As mentioned, high order volumes during peak seasons like Christmas can lead to delivery delays.
- Delivery Failure and Return to Post Office: If delivery attempts are unsuccessful, the package may be held at the post office for collection.
- Extraordinary Issues with Correos de México Delivery: Unforeseen issues within the Correos de México delivery network can sometimes cause delays or non-delivery.
- Customs Issues: Packages from abroad may face delays or non-delivery due to problems with customs inspections, especially concerning the package’s contents.
What is Correos de México?
Many people are more familiar with the former name of Correos de México: SEPOMEX. This was the previous name for the Mexican postal service.
Correos de México is the state-owned company responsible for all postal services in Mexico. Currently, it operates around 1,500 offices across the Mexican territory, in addition to 15,000 service points managed by third parties.
For easy tracking of your packages shipped by Correos de México, you can also use the Parcels app, which allows you to pinpoint the exact location of your shipments. This provides an alternative and convenient method for staying updated on your Correos de México deliveries.
