Pepe’s Mexican Restaurant is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website, mobile apps, social media pages, or any other platform where this policy appears. By engaging with Pepe’s, you consent to the terms described below.
Your Information is Safe with Us
At Pepe’s Mexican Restaurant, we understand the importance of your privacy. We assure you that we will never sell your personal information. We collect information solely to process your orders and enhance your dining experience. This data may be used to communicate with you, provide services, and personalize your interactions with Pepe’s. We may share necessary information with trusted third-party service providers, such as credit card processors, to ensure a seamless experience for you.
How We Gather Information
Pepe’s collects information from and about you in several ways:
- Contact and Profile Information: When you register on our website or interact with our services, we may collect your name, address, preferences, and favorites to personalize your experience. This may also include your phone number and email address.
- Transaction Data: We collect details about your purchases, such as items ordered, amount spent, date and time of transaction, and any discounts or promotions used, whether you dine in or order online.
- Payment Information: When you make a purchase, we collect necessary payment information, including your credit or debit card number, expiration date, and security code, all processed securely.
- User-Submitted Information: We collect information you voluntarily provide, such as posts in public forums on our website, feedback through surveys, or messages sent to our customer service team.
- Device Location: To enhance your experience, we may approximate your location using your IP address or collect precise location data through GPS or similar technologies, if you permit.
- Website Usage: We track your interactions with our website, including pages visited, referring websites, access times, and interactions with our emails and advertisements to better understand your needs.
- Device Information: We collect data about your device type, operating system, browser, internet service provider, regional and language settings, IP address, and other identifiers to optimize your experience across different platforms.
- Social Media Interactions: When you engage with us on social media platforms, such as liking or sharing our content, we may collect information about your social media profile based on your privacy settings with the social network.
How We Use Your Information
Pepe’s Mexican Restaurant utilizes your information for various purposes, all aimed at improving your experience:
- Order Fulfillment: We use your information to process your orders, confirm payments, and deliver your food, whether you dine in or choose takeout or delivery.
- Customer Service: We use your information to respond to your inquiries, provide support, address feedback, and ensure your satisfaction with our services.
- Product and Service Enhancement: We analyze collected data to improve our website, menu offerings, and overall dining experience to better cater to your needs and preferences.
- Security: We use information to protect our company, our customers, and our website from fraudulent or malicious activities and hold those responsible accountable.
- Marketing: With your consent, we may send you information about new menu items, special promotions, and tailored advertisements based on your preferences.
- Communication: We may contact you regarding your account, transactions, feedback, technical notices, security alerts, policy updates, and other relevant information.
- Legal Compliance: We may use and disclose your information as required by law or legal processes.
Sharing Information with Third Parties
Pepe’s may share your information with the following entities:
- Affiliates: We share information with our affiliated businesses to facilitate order processing, payments, and other essential operations.
- Service Providers: We share information with trusted third-party vendors who assist us with mailing services, email communications, delivery services, payment processing, and other business functions.
- Legal Authorities: We may disclose your information to comply with legal obligations, respond to court orders, cooperate with government agencies or law enforcement requests, and protect our rights and interests.
Your Choices Regarding Your Information
You have several options regarding how we use your information:
- Account Management: You can access and update your account information, including correcting or deleting data, by logging into your online account.
- Marketing Communications: You can opt out of receiving marketing emails or messages by adjusting your account settings or following the instructions provided in promotional communications.
- Cookies and Tracking: You can manage cookies and tracking tools through your browser settings. However, note that disabling certain cookies may affect website functionality.
Important Considerations
- Children’s Privacy: Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
- Data Security: We implement standard security measures to protect your information, but no online platform can guarantee absolute security. We encourage you to exercise caution online and protect your passwords.
- Data Retention: We retain your information as long as necessary for the purposes outlined in this policy or as required by law.
- International Data Transfers: Information may be stored and processed within or outside the United States. If you are located outside the United States, you consent to the transfer of your information to the U.S.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us through the information provided on our website. We are dedicated to protecting your privacy and providing you with a delightful dining experience at Pepe’s Mexican Restaurant.
