Correos De Mexico, formerly known as SEPOMEX, is the official postal service of Mexico. With a vast network covering 98% of the country, it plays a crucial role in connecting Mexicans and facilitating communication and commerce. This guide delves into the services, tracking options, and common questions related to Correos de Mexico.
A History of Service: Correos de Mexico’s Extensive Reach
Since joining the Universal Postal Union in 1879, Correos de Mexico has expanded its reach to include over 29,000 service points, 2,800 land routes, and a workforce of more than 15,000. This extensive infrastructure allows the company to handle a significant volume of mail and packages, solidifying its position as a leading distribution service in Mexico. Correos de Mexico leverages both tradition and cutting-edge technology to provide efficient and affordable postal services. Their commitment to competitive pricing makes them a cost-effective option for individuals and businesses alike.
Tracking Your Package: Correos de Mexico Tracking Explained
Correos de Mexico offers a comprehensive tracking system to monitor your shipments, both domestic and international. The tracking number, a 13-digit code, can be used online to check the status of your package. Both Sepomex (standard mail) and Mexpost (express mail) tracking numbers follow the same format: two letters at the beginning, nine numbers in the middle, and two letters at the end.
To track your package:
- Visit the Correos de Mexico website.
- Enter your 13-digit tracking number in the designated field.
- Click “Track” to view the current status and location of your shipment.
Important Note: If your tracking number begins with the letter “L,” it indicates an ordinary service, which may not offer detailed tracking information after arrival in the destination country.
Common Tracking Issues and Solutions
Sometimes, you might encounter issues while trying to track your package. Here are some common problems and their possible solutions:
- “No information found” error: Double-check your tracking number for any errors.
- Tracking number belongs to another carrier: Ensure you’re using the Correos de Mexico tracking system for Correos de Mexico shipments. Other carriers like DHL or FedEx have their own tracking platforms.
- Incorrect service year selected: Verify that you’ve chosen the correct year for your shipment.
Delivery Timeframes and Procedures
Delivery times vary depending on the service you choose:
- Sepomex (Standard Mail): Domestic shipments typically take 3-15 business days, while international deliveries can take up to 3 months, especially for rural areas.
- Mexpost (Express Mail): Offers faster delivery times at a higher cost.
Correos de Mexico makes two delivery attempts. If the recipient is unavailable after the second attempt, the package is held at the local post office for 15 days before being returned to the sender.
Understanding Shipment Statuses
Familiarize yourself with these common shipment statuses:
- “Deposito del Cliente”: Package is still in the origin country awaiting processing.
- “Mexico, en zona de intercambio internacional en el país destino, previo aduana”: Package has arrived in Mexico and is awaiting customs clearance.
- “Inicio de la revisión aduanal en el país destino”: Package is undergoing customs inspection.
- “Oficina operativa BJ REG IMP, CDMX, en tránsito hacia destino”: Package is being sorted for distribution.
- “Con mensajero para entrega”: Package is out for delivery.
- “Puesta en Ventanilla”: Package is available for pickup at the post office.
- “Entrega”: Package has been successfully delivered.
Why Choose Correos de Mexico?
Correos de Mexico provides reliable and affordable postal services throughout Mexico. Its extensive network and commitment to technological advancement ensure efficient handling and delivery of your mail and packages. Whether you’re sending a letter across town or a package across the country, Correos de Mexico offers a solution to meet your needs. For convenient tracking and peace of mind, use the online tracking system to monitor your shipments every step of the way.
