Holloman Air Force Base In New Mexico is committed to ensuring the health and well-being of its service members and their families. This guide provides a comprehensive overview of the healthcare services available at Holloman Air Force Base, offering crucial updates and resources for beneficiaries in the region. Staying informed about your healthcare options is essential, and Holloman AFB delivers a range of services to meet your needs.
Key Healthcare Updates for Holloman AFB Personnel
Several important updates have been announced for TRICARE beneficiaries, particularly those in the West Region, which includes New Mexico.
Firstly, a referral approval waiver is in effect for the TRICARE West Region until March 31, 2025. This waiver simplifies access to healthcare services for those living in the West Region, reducing administrative hurdles for necessary medical care.
Secondly, TRICARE beneficiaries who pay by Electronic Funds Transfer (EFT), credit card, or debit card for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans were reminded to update their payment information by February 28th to avoid disenrollment. While this deadline has passed, it underscores the importance of staying current with TRICARE administrative requirements.
To enhance the patient experience, the Defense Health Agency (DHA) promotes My Military Health, a digital platform designed to simplify healthcare management and increase access to virtual care. This initiative empowers patients to engage with their health services more effectively, anytime and anywhere.
The DHA also offers the Virtual Education Center, an extensive online resource with over 50,000 materials covering 60 medical topics. This platform enables beneficiaries to research health concerns and become more informed before consultations with healthcare providers.
In other news, service members now have access to Health Care Flexible Spending Accounts (HCFSA), a new benefit allowing eligible personnel to save money on healthcare expenses. Enrollment for the first time was available in March, highlighting the expanding financial benefits for military healthcare.
For dental care, the TRICARE Dental Program (TDP), administered by United Concordia, provides access to a wide network of dental specialists both within the United States and overseas, ensuring comprehensive dental health coverage for beneficiaries.
A significant change is the TRICARE West Region contractor transition, with TriWest Healthcare Alliance now managing the TRICARE West Region contract. While some beneficiaries experienced initial challenges with this transition, the DHA and TriWest are actively working to resolve these issues and ensure smooth service delivery.
Finally, the TRICARE pharmacy network has expanded to include Kroger Family of Pharmacies, adding over 2,200 pharmacies across 35 states to the network. This expansion significantly increases access to in-network pharmacies for TRICARE beneficiaries.
Local Healthcare Services at Holloman Air Force Base
The 49th Medical Group (MDG) at Holloman Air Force Base is dedicated to providing a wide array of healthcare services to the base community. The 49th MDG has implemented the Medic-X initiative, training Airmen from various medical backgrounds to deliver life-saving interventions and support daily clinic operations. This program enhances the readiness and capability of the medical personnel at Holloman AFB.
Airmen training with Medic-X program at 49th Medical Group, Holloman Air Force Base, New Mexico.
The Patient and Family Partnership Council (PFAC) at Holloman AFB provides a platform for patients to offer direct feedback to the 49th MDG leadership. This council, comprised of retirees, active duty members, and dependents, meets monthly to discuss patient feedback and identify areas for improvement in clinic operations and processes.
The 49th Medical Group building providing healthcare services at Holloman Air Force Base, New Mexico.
For access to Quality and Safety Reports regarding healthcare services at Holloman AFB, beneficiaries are encouraged to utilize the provided resources to stay informed about the standards of care.
Access Quality and Safety Reports for healthcare services at Holloman Air Force Base, New Mexico.
To make an appointment or manage healthcare scheduling, Holloman AFB offers resources to streamline the process and ensure timely access to medical consultations.
Make an appointment for medical care at Holloman Air Force Base, New Mexico.
Beneficiaries needing assistance navigating the healthcare system can connect with a Patient Advocate at Holloman AFB. Patient Advocates serve as a vital link between patients and the medical group, helping to address concerns and ensure patient satisfaction.
Connect with a Patient Advocate for healthcare support at Holloman Air Force Base.
Important Resources & Helplines
Holloman Air Force Base and the DoD prioritize the safety and well-being of their personnel, offering several confidential support resources. The DoD Safe Helpline provides a secure and anonymous platform for individuals needing support related to sexual assault.
DoD Safe Helpline for confidential support available to personnel at Air Force Bases in New Mexico.
The 988 Suicide & Crisis Lifeline offers immediate and confidential support for individuals experiencing suicidal thoughts or mental health crises. This vital resource is available 24/7.
988 Suicide & Crisis Lifeline providing immediate mental health support for service members and families in New Mexico. The DoD Sexual Assault Prevention and Response Office (SAPRO) provides resources and information on preventing and responding to sexual assault within the military community.
DoD Sexual Assault Prevention and Response Office
Staying informed and utilizing available resources is key to managing your healthcare effectively at Holloman Air Force Base. Remember to keep your family’s information updated in DEERS to ensure uninterrupted access to benefits and services.
