Planning a trip to the sunny shores of Cancun and considering the Grand Oasis Palm for your stay? This all-inclusive resort is a popular choice for families and travelers looking for a vibrant Mexican getaway. To ensure a smooth and enjoyable vacation, it’s important to be aware of some key policies and information before you arrive. This guide provides you with essential details regarding your stay at the Grand Oasis Palm Cancun Mexico.
One of the standout perks for families is the “Kids Stay Free” promotion offered during low seasons. Families traveling with young children can take advantage of this offer, allowing one child aged 12 years and under to stay for free. To avail of this promotion, it’s crucial to include accurate children’s information, including their ages, when making your reservation. This ensures that the offer is correctly applied to your booking and that your family can maximize their vacation budget.
Alt text: Grand Oasis Palm Cancun Mexico beachfront resort exterior with palm trees and ocean view, ideal for family vacations.
For student and youth travelers, Grand Oasis Palm Cancun, like other Oasis properties, has specific policies in place year-round. Defined as any guest 24 years of age or younger traveling without a legal parent or guardian, student/youth travelers should be aware of certain conditions. While the Grand Oasis Cancun generally accommodates student/youth groups, it’s important to note that this policy is not exclusive to family travel.
Upon check-in, student/youth travelers will be required to pay a mandatory one-time resort fee. This fee is per person, non-refundable, and the amount may vary. It’s essential for operators and travel agents to inform student/youth travelers about this charge beforehand to avoid any surprises upon arrival. The minimum age for hotel check-in is 18 years old. If a room is occupied by a 17-year-old, at least one person in the room must be 18 years or older. Furthermore, students under 18 years old need to present a notarized consent form from a parent or legal guardian authorizing their stay and accepting responsibility for them. Notably, individuals under 17 years of age are not permitted to stay in a room without being accompanied by a parent or legal guardian.
Student groups traveling with guests under the age of 18 are required to have chaperones. The resort mandates one chaperone for every 1 to 19 students/youths under 18. Chaperones must be at least 25 years old. For identification purposes and policy adherence, all students will be given a special bracelet to wear throughout their stay. It’s also worth remembering that the legal drinking age in Mexico is 18. In addition to these policies, guests should be prepared for a mandatory environmental fee and a resort fee per room per stay, payable at check-in.
Alt text: Grand Oasis Palm Cancun Mexico hotel lobby with contemporary design and friendly ambiance, welcoming guests for check-in.
Standard check-in procedures at Grand Oasis Palm Cancun require guests to present photo identification and a credit card. It’s important to be aware that credit cards issued to individuals not present as guests (such as parents or spouses who are not traveling) are not accepted in Mexico. While the resort staff will do their best to accommodate special requests, these are subject to availability and may incur additional charges.
To ensure a seamless arrival process, guests are encouraged to inform Grand Oasis Palm – All Inclusive in advance of their expected arrival time. You can utilize the Special Requests box when making your booking or contact the property directly using the contact information provided in your confirmation. Parking at the Grand Oasis Palm Cancun is limited and subject to availability due to space constraints.
Alt text: Grand Oasis Palm Cancun Mexico family-friendly swimming pool area with guests enjoying water activities and sunny weather.
In response to ongoing global health concerns, Grand Oasis Palm Cancun has implemented enhanced safety and sanitation measures. Guests can expect additional protocols designed to protect their well-being and that of the resort staff. It’s advisable to inquire about the specific measures in place closer to your travel dates, as these may evolve based on current guidelines. Furthermore, due to these measures, food and beverage services, as well as certain amenities, may be limited or unavailable. Guests should also note that spa and gym facilities are currently unavailable. Reception and service operating hours may also be reduced. These temporary adjustments are in place to prioritize the safety and health of everyone at the resort.
In conclusion, Grand Oasis Palm Cancun Mexico offers a fantastic all-inclusive experience, particularly for families and those seeking a lively Cancun vacation. By being informed about these policies, especially regarding student/youth travel, fees, and current health measures, you can ensure a smoother check-in and maximize your enjoyment at this popular resort. Prepare for sun, fun, and unforgettable memories at Grand Oasis Palm Cancun!
