El Jinete Mexican Restaurant values your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with us online, in our restaurants, or through other channels like our mobile app or social media. This policy is effective as of January 1, 2018 and was last updated on January 1, 2020.
How El Jinete Mexican Restaurant Collects Your Information
We collect information necessary to process your orders and enhance your dining experience. This includes:
- Contact and Profile Information: When you register for an account or place an order, we may collect your name, address, phone number, email address, and preferences.
- Transaction Data: We record your purchase history, including items ordered, amounts spent, date and time of transactions, and any discounts or promotions used.
- Payment Information: For purchases, we collect your credit or debit card number, expiration date, and security code. This information is securely processed by third-party providers.
- User-Generated Content: We collect information you post publicly on our website or social media pages, such as reviews or comments.
- Location Information: We may collect approximate location data based on your IP address or through GPS if you use our mobile app. This helps us provide location-specific services.
- Website Usage Data: We track how you interact with our website, including pages visited, referring websites, and time spent on our site. This helps us improve our online services.
- Device Information: We collect data about the device you use to access our services, such as device type, operating system, browser, and internet service provider.
- Social Media Information: If you interact with us on social media, we may collect information about your profile based on your privacy settings.
El Jinete Mexican Restaurant employs various methods to collect this information:
- Directly from You: When you register, place an order, contact us, or participate in surveys.
- Passively: Through tracking tools like browser cookies and pixels to understand website usage patterns.
- From Third Parties: From partners or social media platforms, subject to your privacy settings.
How El Jinete Uses Your Information
We use your information to:
- Fulfill Orders: Process payments, prepare and deliver your orders, and provide customer service.
- Improve Services: Enhance our website, menu, and overall dining experience based on your feedback and usage data.
- Security: Protect our business and customers from fraud and malicious activity.
- Marketing: Communicate about new menu items, promotions, and special offers. We may tailor these communications to your preferences.
- Communication: Send you order confirmations, account updates, and respond to your inquiries.
- Legal Compliance: Comply with applicable laws and regulations.
Sharing Your Information
We may share your information with:
- Affiliates: To facilitate order fulfillment and payment processing.
- Service Providers: Third-party vendors who assist us with mailing, email marketing, delivery, payment processing, and other business functions.
- Legal Authorities: When required by law or to protect our rights and safety.
Your Choices
You can:
- Review and Update Account Information: Access and modify your account details online.
- Opt-out of Marketing: Unsubscribe from promotional emails by following the instructions provided in the messages.
- Control Cookies: Manage cookie settings in your browser. Note that disabling certain cookies may affect website functionality.
Important Information
El Jinete’s website is intended for adults and we do not knowingly collect information from children under 13. We utilize standard security measures to protect your information, but no method is 100% secure. We retain your data as long as necessary for the purposes outlined in this policy. Data may be stored within or outside the United States.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us through the information provided on our website.
